HOTEL LA LAGUNA SPA & GOLF

Cookies Policy

Background

According to Spanish regulations governing the use of cookies in relation to the provision of electronic communications services, as set forth in Royal Decree-Law 13/2012 of March 30, we inform you about the cookies used on the QUESADA Y QUESADA S.A. website and the reason for their use. We also inform you that by browsing the website you are giving your consent to their use.

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their computer, and depending on the information they contain and how you use your computer, they can be used to recognize the user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow to know their personal data.

Types of cookies

First-party cookies: These are cookies that are sent to the user’s terminal equipment from a device or domain managed by the website editor and from which the requested service is provided by the user.
Third-party cookies: These are cookies that are sent to the user’s terminal equipment from a device or domain that is not managed by the website editor, but by another entity that processes the data obtained through the cookies.
Session cookies: These are cookies designed to collect and store data while the user accesses a web page.
Persistent cookies: These are cookies in which the data is still stored on the terminal and can be accessed and processed during a period defined by the cookie’s controller, which can range from a few minutes to several years.
Analytics cookies: These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the users’ use of the service offered. To do this, their navigation is analyzed on our website in order to improve the offer of products or services that we offer.
on our website in order to improve the offer of products or services that we offer.
Advertising cookies: These are cookies that allow for the most effective management of the advertising spaces that, if applicable, the editor has included on a website, application, or platform from which the requested service is provided based on criteria such as the edited content or the frequency with which the ads are displayed.
Behavioral advertising cookies: These are cookies that allow for the most effective management of the advertising spaces that, if applicable, the editor has included on a website, application, or platform from which the requested service is provided. These cookies store information on user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on it. It is also possible that when visiting a website or opening an email where an ad or promotion about our products or services is published, a cookie may be installed in your browser to show you related advertising based on the search you have performed, develop a control of our ads in relation, for example, to the number of times they are viewed, where they appear, at what time they are viewed, etc.

Types of cookies used by this website

The cookies used on our website are session and third-party cookies, and they allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyze the activity carried out, in order to introduce improvements and provide our services in a more efficient and personalized manner. QUESADA Y QUESADA S.A. does not use advertising cookies or behavioral advertising.

The use of cookies offers advantages in the provision of services within what is known as the information society, since it facilitates the user’s navigation and access to the different services offered by this website; it prevents the user from having to configure the default general characteristics each time they access the website; it promotes the improvement of the operation and services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.

Revocation and Deletion of Cookies

At all times you can access the configuration of your browser by accepting or rejecting all cookies, or by selecting those that allow installation and which do not, following one of the following procedures, depending on the browser you use:

Google Chrome (in the Tools Menu) Settings > Show advanced options > Privacy (Content settings) > Cookies More information: https://support.google.com/chrome/answer/95647?hl=en

Microsoft Internet Explorer (in the Tools Menu) Internet options > Privacy > Advanced More information: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d Firefox Options > Privacy > Cookies More information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirectslug=enable-and-disable-cookies-website-we&redirectlocale=en

Safari, iPad and iPhone Preferences > Privacy More information: https://www.apple.com/legal/privacy/en/cookies/ Opera Settings > Options > Advanced > Cookies More information: https://help.opera.com/en/latest/web-preferences/#cookies

The Legal Framework

In other cases, the legal basis that enables the processing of the user’s personal data will be the user’s own consent. This is the case with the processing of data from users interested in our services, promotions, newsletter, etc. The user can find a summary of the legal bases that support the processing of different data at the beginning of this section. In case of doubts, as always, you can contact us directly through a simple email: dpo@hotellalaguna.com.

Name Type Expiration Purpose class
_utma_UTMA
From Third Parties (Google Analytics)
2 years
It is used to distinguish between users and sessions
No Exempt
_utmb
From Third Parties (Google Analytics)
30 minutes
It is used to determine new sessions or visits
Not Exempt
_utmc
From Third Parties (Google Analytics)
At the end of the session
It is configured for use with Urchin.
No Exenta
_utmz
From third parties (Google Analytics)
6 months
Store the origin or campaign that explains how the user arrived at the website
No Exempt

Third-party service providers

Specifically, the third-party service providers with whom we have contracted a service that requires the use of cookies are:

Supplier Purpose of the service and the cookie Provider information
>GOOGLE Inc.
Statistical analysis of the website at the level of visitor counting, pages visited, keywords used, and similar.
https://www.google.es/intl/es/policies/privacy/” target=”_blank” rel=”noopener noreferrer”>https://www.google.es/intl/es/policies/privacy/